Dear sir*madam,**From August * to August * we stayed in villa ziella in Bali. Because w...

GetHuman-merci_m's customer service issue with Agoda from August 2018

10 views | 4815 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-merci_m's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-merci_m's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-merci_m a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-merci_m's own words
Dear sir*madam,**From August * to August * we stayed in villa ziella in Bali. Because we had not yet received confirmation from agoda, we booked these twice immediately. Both bookings have been paid with my MasterCard.* with booking number ********** and agoda with booking number *********.*We had contact with Atik about this (* *****-****-****) for refund of our money, who requested us to cancel a booking, we did this from agoda.*I understood that Aleksei had settled the finances and he tells us that we must ask Agoda to make return de money.*Kindly my question what you need further from us to recover the cost of Agoda booking and on which term we can receive it.**I would like to hear from you.*Thanks and greetings, Mila Karmila

GetHuman-merci_m did not yet indicate what Agoda should do to make this right.

How GetHuman-merci_m fixed the problem

We are waiting for GetHuman-merci_m to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-merci_m fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-merci_m
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4815 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID


GetHuman-merci_m started working on this issue
Aug 24th, 2018 4:13pm