Dear sir*madam,**From August * to August * we stayed in villa ziella in Bali. Because w...
GetHuman-merci_m's customer service issue with Agoda from August 2018
Help with my Agoda issue
First: share to improve GetHuman-merci_m's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-merci_m's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-merci_m a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-merci_m's own words
Dear sir*madam,**From August * to August * we stayed in villa ziella in Bali. Because we had not yet received confirmation from agoda, we booked these twice immediately. Both bookings have been paid with my MasterCard.*booking.com with booking number ********** and agoda with booking number *********.*We had contact with Atik about this (* *****-****-****) for refund of our money, who requested us to cancel a booking, we did this from agoda.*I understood that Aleksei had settled the finances and he tells us that we must ask Agoda to make return de money.*Kindly my question what you need further from us to recover the cost of Agoda booking and on which term we can receive it.**I would like to hear from you.*Thanks and greetings, Mila Karmila
GetHuman-merci_m did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-merci_m fixed the problem
We are waiting for GetHuman-merci_m to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.