Hi, **I'm wanting to cancel a booking made through the Agoda website. The booking ID is...

GetHuman-nadaiorf's customer service issue with Agoda from August 2018

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Hi, **I'm wanting to cancel a booking made through the Agoda website. The booking ID is ********* for hotel royal Positano. Due to a clash with travel dates and double booking. I have contacted the property myself and they have confirmed that this is ok on their end to approve and would not charge for the stay, however they did say that we should contact Agoda as the booking has been made through the website. **Your help is appreciated to process this refund. **Thank you **Nada Iorfino
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Customer service issue
Reported by GetHuman-nadaiorf
Aug 24th, 2018 - 4 mons ago
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Seen by 6 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-nadaiorf started working on this issue
Aug 24th 2:00pm