GetHuman-prcommun's customer service issue with Agoda from August 2018
Help with my Agoda issue
The issue in GetHuman-prcommun's own words
to place a * days two night stay ... i had make my booking at okay boutique from **th -**th aug , booking number *********.. without me knowing, your system cancel my booking. I had email it to the hotel and agoda immediate when i realize you had system error. Despite all these, yet Agoda didnt fix the problem, i was having a big problem when i turn up in the hotel with my staff , we have no room to stay at all!!!! In the end, i have no choice to find another hotel and pay much higher price to move and arrange my staff for check in. I expect a compensation on my hotel fare losses.
The system auto cancel my booking, even after i had informed when i found out later.
GetHuman-prcommun did not yet indicate what Agoda should do to make this right.
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