I’m trying to speak to an operator of Agoda because I’ve received an email that I had c...

GetHuman-jameskhm's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman-jameskhm's own words
Verified that I did not do any cancellation for the hotel rooms ... I’m trying to speak to an operator of Agoda because I’ve received an email that I had cancelled a booking? How do I speak to an operator without a booking number? I’m worries that there might be som fraud..
The dates where long due in June and they sent me a cancellation notification which didn’t even do!
Answer the telephone and not with a machine
* years and I expect telephone operator to respond to our needs
I have an issue with Agoda too
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Agoda

Hotel
Customer service issue
Reported by GetHuman-jameskhm
Aug 24th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 4755 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-jameskhm started working on this issue
Aug 24th 4:52am
GetHuman-jameskhm indicated the issue is not fixed yet.
Aug 24th 4:58am