Agoda booking not being accepted by hotel even after full payment made online to Agoda...

GetHuman-gsoral's customer service issue with Agoda from August 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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The issue in GetHuman-gsoral's own words
Agoda booking not being accepted by hotel even after full payment made online to Agoda through their app ... need refund urgently .. real cheating this is
GetHuman-gsoral did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman-gsoral
Aug 22nd, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 8 customers so far
Similar issue to 4501 others
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Timeline
GetHuman-gsoral started working on this issue
Aug 22nd 6:07am