How can we re-book our acommodation to other schedule?

GetHuman-icon_tra's customer service issue with Agoda from August 2018

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The issue in GetHuman-icon_tra's own words
The problem: How can we re-book our acommodation to other schedule?
GetHuman-icon_tra did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman-icon_tra
Aug 22nd, 2018 - 5 mons ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-icon_tra started working on this issue
Aug 22nd, 2018 3:30am