Hi..i am Noraini bt Abdul Rahman, from Johor, Malaysia. *Yesterday, im using agoda mob...

GetHuman-zikriths's customer service issue with Agoda from August 2018

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The issue in GetHuman-zikriths's own words
Hi..i am Noraini bt Abdul Rahman, from Johor, Malaysia. *Yesterday, im using agoda mobile app to book hotel bayou lagoon for apartment * room and paid through my cimb debit card RM***, after the payment transaction was successfully made, agoda app gave me the msg that my booking was unsuccessful...**Im looking for agoda phone number, but i can't talk to you.. But i leave a voice message after a beep.. .. **I called cimb bank, cimb said that RM*** was deducted from my account..pending.. to agoda acc.. **I called Bayou lagoon melaka, asked them to check my name in their booking system.. But my name is not in their system..** So i really hope that to hear the solutions from u to solve my problem.. Can you help me.... Return back my money..

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Agoda

Customer service issue
Reported by GetHuman-zikriths
Aug 18th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 4090 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-zikriths started working on this issue
Aug 18th, 2018 4:02pm
GetHuman-zikriths indicated the issue is not fixed yet.
Aug 22nd, 2018 11:11pm
GetHuman-zikriths confirmed the issue is fixed. Hooray!
Aug 24th, 2018 4:30pm
GetHuman-zikriths confirmed the issue is fixed. Hooray!
Aug 24th, 2018 4:36pm

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