Booking displayed was in MYR, but the e-receipt was in USD. Cannot reimburse in USD.
GetHuman-muslichh's customer service issue with Agoda from August 2018
Help with my Agoda issue
GetHuman-muslichh's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-muslichh a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-muslichh's own words
Emailed * times, still no reply. Tried to call, but they didn't respond to completed booking. ... I need e-receipt in MYR currency as my office only accept receipt in MYR currency for booking of hotel in Malaysia. Although the currency displayed during booking was in MYR, I don't know why the e-receipt I downloaded was in USD currency.**Booking code: *********
Respond email quickly or give customer chance to call even booking has been completed.
Been a customer for couple of years
Tried to email, still no respond. Unable to speak to customer service as they didn't respond to completed booking through phone call
I have an issue with Agoda too
How GetHuman-muslichh fixed the problem
We are waiting for GetHuman-muslichh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.