Booking displayed was in MYR, but the e-receipt was in USD. Cannot reimburse in USD.

GetHuman-muslichh's customer service issue with Agoda from August 2018

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The issue in GetHuman-muslichh's own words
Emailed * times, still no reply. Tried to call, but they didn't respond to completed booking. ... I need e-receipt in MYR currency as my office only accept receipt in MYR currency for booking of hotel in Malaysia. Although the currency displayed during booking was in MYR, I don't know why the e-receipt I downloaded was in USD currency.**Booking code: *********
Service degrading
Respond email quickly or give customer chance to call even booking has been completed.
Been a customer for couple of years
Tried to email, still no respond. Unable to speak to customer service as they didn't respond to completed booking through phone call
I have an issue with Agoda too
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Agoda

Customer service issue
Reported by GetHuman-muslichh
Aug 17th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 11 customers so far
Similar issue to 3968 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-muslichh started working on this issue
Aug 17th, 2018 10:59am
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 17th, 2018 11:02am
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 17th, 2018 12:15pm
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 17th, 2018 12:20pm
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 17th, 2018 12:31pm
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 18th, 2018 12:17pm
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 21st, 2018 6:31am
GetHuman-muslichh indicated the issue is not fixed yet.
Aug 24th, 2018 6:16am