Hello,**My name is Stepheni Zarate, I have booked a reservation through Agoda website f...

GetHuman-sskramir's customer service issue with Agoda from August 2018

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The issue in GetHuman-sskramir's own words
Hello,**My name is Stepheni Zarate, I have booked a reservation through Agoda website for Talking Stick Resort and Casino in Scottsdale Arizona for Saturday, August **th for check-in. My reservation unfortunately was cancelled by Talking Stick Resort due to an unexpected evacuation from a thunderstorm and flooding. I was advised from them to contact the third party company I had made my reservation through to obtain a final refund back to my credit card. **Can someone please contact me as I have made multiple calls and waited on hold over ** minutes four different times to try and resolve this issue. I would like my refund as soon as possible credited back to my *credit card.**You can contact me at ***-***-**** or Email at *****@***.com**Booking ID * ***-***-*****Thank you
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Agoda

Customer service issue
Reported by GetHuman-sskramir
Aug 17th, 2018 - a yr ago
I have an issue with Agoda too
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Seen by 6 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-sskramir started working on this issue
Aug 17th, 2018 1:29am
GetHuman-sskramir indicated the issue is not fixed yet.
Aug 17th, 2018 1:48am
GetHuman-sskramir indicated the issue is not fixed yet.
Aug 18th, 2018 2:34am
GetHuman-sskramir indicated the issue is not fixed yet.
Aug 20th, 2018 8:51pm