Hi I have cancelled my recent booking in Agoda. In the Name of Dinoop Divakaran for Gol...
GetHuman-divyadin's customer service issue with Agoda from August 2018
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The issue in GetHuman-divyadin's own words
I was trying to contact you to communicate my issue ... Hi I have cancelled my recent booking in Agoda. In the Name of Dinoop Divakaran for Golden Lotus Boutique resort Bangalore for **th and **th August (Booking Number - *********). We have cancelled the booking due to the natural disaster that is happening in Kerala. Our flight and train services are shut down and we are in a struggling situation.*Kindly please consider this cancellation for a full refund taking into account of the disaster that is happening.
You are not at all customer friendly
Please contact me.*Kerala is affected by heavy heavy floods , hundereds of lives lost and we have lost homes . All in the world are helping and how can you charge a cancellation fee .
I don't feel like being your customer again coz of the negligence
I have tried calling to all numbers and mailed you. No response shown. Please understand our situation
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