Hi I have cancelled my recent booking in Agoda. In the Name of Dinoop Divakaran for Gol...

GetHuman-divyadin's customer service issue with Agoda from August 2018

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The issue in GetHuman-divyadin's own words
I was trying to contact you to communicate my issue ... Hi I have cancelled my recent booking in Agoda. In the Name of Dinoop Divakaran for Golden Lotus Boutique resort Bangalore for **th and **th August (Booking Number - *********). We have cancelled the booking due to the natural disaster that is happening in Kerala. Our flight and train services are shut down and we are in a struggling situation.*Kindly please consider this cancellation for a full refund taking into account of the disaster that is happening.
You are not at all customer friendly
Please contact me.*Kerala is affected by heavy heavy floods , hundereds of lives lost and we have lost homes . All in the world are helping and how can you charge a cancellation fee .
I don't feel like being your customer again coz of the negligence
I have tried calling to all numbers and mailed you. No response shown. Please understand our situation
I have an issue with Agoda too
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Agoda

Cancellation fee
Customer service issue
Reported by GetHuman-divyadin
Aug 16th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 10 customers so far
Similar issue to 3874 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-divyadin started working on this issue
Aug 16th, 2018 12:07pm
GetHuman-divyadin indicated the issue is not fixed yet.
Aug 21st, 2018 10:06am
GetHuman-divyadin indicated the issue is not fixed yet.
Aug 21st, 2018 10:07am
GetHuman-divyadin indicated the issue is not fixed yet.
Aug 21st, 2018 10:10am
GetHuman-divyadin indicated the issue is not fixed yet.
Aug 27th, 2018 8:51am
GetHuman-divyadin indicated the issue is not fixed yet.
Aug 28th, 2018 4:27pm