I booked a Hotel for * days at Istanbul on *th August **** . while reviewing my booking...

GetHuman999232's customer service issue with Agoda from August 2018

7 views
 | 
3870 similar
 | 
0 following
Help with my Agoda issue
GetHuman999232's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman999232 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman999232's own words
I booked a Hotel for * days at Istanbul on *th August **** . while reviewing my booking ...by unknowingly the button for cancel booking were pressed ...I realized only after ** min when I got a cancellation email ...I was surprised ..but immidatelly I called Agoda customer are in India on a international roaming ...even after calling many times no one picked the call for about ** min ...later i sent an email expecting a fast response ...I was well informed that this booking in non refundable ....so why someone would cancel it if he has change his plan ,...I explained a lot to Agoda but ...no proper response ***the mistake happened as simply as sometime you want to attended the call but pressed disconnect
GetHuman999232 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman999232 fixed the problem
We are waiting for GetHuman999232 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How Do I Complain About My Stay to Agoda?How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman999232 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman999232
Aug 16th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 3870 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman999232 started working on this issue
Aug 16th, 2018 11:38am
GetHuman999232 indicated the issue is not fixed yet.
Aug 19th, 2018 1:58pm
GetHuman999232 indicated the issue is not fixed yet.
Aug 19th, 2018 1:59pm
GetHuman999232 shared this issue with others over email
Aug 19th, 2018 2:00pm
GetHuman999232 indicated the issue is not fixed yet.
Aug 19th, 2018 2:01pm
GetHuman999232 indicated the issue is not fixed yet.
Aug 19th, 2018 2:13pm
GetHuman999232 indicated the issue is not fixed yet.
Aug 19th, 2018 2:14pm