I booked a Hotel for * days at Istanbul on *th August **** . while reviewing my booking...
GetHuman999232's customer service issue with Agoda from August 2018
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The issue in GetHuman999232's own words
I booked a Hotel for * days at Istanbul on *th August **** . while reviewing my booking ...by unknowingly the button for cancel booking were pressed ...I realized only after ** min when I got a cancellation email ...I was surprised ..but immidatelly I called Agoda customer are in India on a international roaming ...even after calling many times no one picked the call for about ** min ...later i sent an email expecting a fast response ...I was well informed that this booking in non refundable ....so why someone would cancel it if he has change his plan ,...I explained a lot to Agoda but ...no proper response ***the mistake happened as simply as sometime you want to attended the call but pressed disconnect
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