I think. I’m not sure because you never sent and email confirmation. That I booked thro...

GetHuman984015's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman984015's own words
I think. I’m not sure because you never sent and email confirmation. That I booked through agoda. My confirmation number (after searching web history ) is *********. I. Poked a hotel in helena Montana from ******* to ******* and when I checked in had * not * reservations. They cancelled one from their end but I don’t want to be charged twice by agoda as I never received an official confirmation from you. Thank you. Karen washburn and I don’t have a code (without such confirmation) to call directly.
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Agoda

Customer service issue
Reported by GetHuman984015
Aug 13th, 2018 - 7 mons ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 3688 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman984015 started working on this issue
Aug 13th, 2018 2:53am
GetHuman984015 indicated the issue is not fixed yet.
Aug 14th, 2018 3:53am