We booked a hotel room reference number ********* in Kuala Lumpa on Sunday **th August...

GetHuman-duncanba's customer service issue with Agoda from August 2018

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The issue in GetHuman-duncanba's own words
We booked a hotel room reference number ********* in Kuala Lumpa on Sunday **th August for three nights.*When we arrived the family room was not available. They offered us a smaller room with not enough beds. We then had to book another room in an other hotel (also on the Agoda website) . We had booked a three night stay from Sunday **th to Wednesday **th. Total charged £**.**. We would like a full refund. Our surname is Barton.
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Customer service issue
Reported by GetHuman-duncanba
Aug 12th, 2018 - 7 mons ago
I have an issue with Agoda too
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Seen by 6 customers so far
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GetHuman-duncanba started working on this issue
Aug 12th, 2018 12:44pm