I made a booking for the *th of August at Saigon Fantastic Hostel on *th of . They emai...
GetHuman-teotess's customer service issue with Agoda from August 2018
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The issue in GetHuman-teotess's own words
I made a booking for the *th of August at Saigon Fantastic Hostel on *th of . They emailed me about booking saying I need to cancel booking. I was sleeping then and didn’t realize the email in the morning. Then I arrived at the hostel just now.*They told me that they showed wrong price (it was half) so they want me to cancel booking.*Even worse, they assert that it wasn’t their fault since THEY didn’t accept my booking even though it has been confirmed and I have already paid in Agoda.*I wanted to paid the difference but they didn’t try to hear me and abandoned talking.*I cannot believe it is actually happening to me.*If you can cancel my booking for free I’d appreciate it.
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