I am a front desk associate in Hotel Fleuris Palawan. And there was a guest who insists...

GetHuman-fritzpal's customer service issue with Agoda from August 2018

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The issue in GetHuman-fritzpal's own words
I am a front desk associate in Hotel Fleuris Palawan. And there was a guest who insists that he already paid his stay at Agoda which is the Tax and Service charge only. So they left the Hotel without paying the rest. it is *,*** pesos actually. And I tried emailing him and calling his contact given in his voucher but he is not picking up the calls. I wish and I hope you all could help me contact him and fix this problem.
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Customer service issue
Reported by GetHuman-fritzpal
Aug 9th, 2018 - 7 mons ago
I have an issue with Agoda too
Seen by 4 customers so far
Similar issue to 3552 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-fritzpal started working on this issue
Aug 9th, 2018 5:45am
GetHuman-fritzpal indicated the issue is not fixed yet.
Aug 9th, 2018 7:06am