Dear sir,**Refer to our booking no.********* (V hotel lavender)**Since there is an erro...

GetHuman-kungkung's customer service issue with Agoda from August 2018

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Dear sir,**Refer to our booking no.********* (V hotel lavender)**Since there is an error of my account, since i reserve it but finally i need to change the hotel and cancel this reservation.**However, please help me to reduce the charges of cancellation as **%of the first night instead of the full price.**By the way, I understand your policy but there is an error about the cancellation and I’m really sorry to cancel this.**Since the last time I go to Singapore , I have ever been at V hotel lavender so for the next time ,I will choose V hotel lavener absolutely so please negotiate about this case also.**Thanks very much for your understand.*Best regards,*Waranya
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Agoda

Customer service issue
Reported by GetHuman-kungkung
Aug 9th, 2018 - a yr ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-kungkung started working on this issue
Aug 9th, 2018 3:22am
GetHuman-kungkung indicated the issue is not fixed yet.
Aug 9th, 2018 3:24am