I am an employee at quality inn of ruston, la. A guest of ours reserved a room here thr...

GetHuman-moffette's customer service issue with Agoda from July 2018

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The issue in GetHuman-moffette's own words
I am an employee at quality inn of ruston, la. A guest of ours reserved a room here through your company. The room was for July **, ***** departing July **, ****. The guest ended up checking in on July **, **** and departing July **, ****. So, only one night of her stay was paid for. Our hotel is now $**.** short and we cannot check the guest out until this has been resolved. The guest name is Karina Ozuna of Oceanside, Ca. We cannot reach the guest at the number she provided, so if you can reach her* or maybe she added a prepaid day through your company again. Please call *-***-***-****. Or fax *-***-***-**** Asap. thanks
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Agoda

Customer service issue
Reported by GetHuman-moffette
Jul 31st, 2018 - 9 mons ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 3266 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-moffette started working on this issue
Jul 31st, 2018 6:50pm
GetHuman-moffette indicated the issue is not fixed yet.
Jul 31st, 2018 11:17pm