I made a reservation no . **********for vianna house andals berlin hotel on the...

GetHuman-ilanit's customer service issue with Agoda from July 2018

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The issue in GetHuman-ilanit's own words
I made a reservation no . **********for vianna house andals berlin hotel on the **.*.** for * room for * people on the **.*.**- **.*.***I cant sea this order under my bookings because agoda costumer service tell me my email is incorect. How can i know if my reservation is ok? I can provide you my credit card no or other id so you can know that i made the reservation. Please call me ***-**-******* *Ilanit pinchev*Israel
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Agoda

Customer service issue
Reported by GetHuman-ilanit
Jul 27th, 2018 - 10 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-ilanit started working on this issue
Jul 27th, 2018 6:01am
GetHuman-ilanit confirmed the issue is fixed. Hooray!
Jul 28th, 2018 7:50am