Made a reservation for June **-July * for Plattsburgh, NY microtel. At least I thought...

GetHuman837694's customer service issue with Agoda from June 2018

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The issue in GetHuman837694's own words
Made a reservation for June **-July * for Plattsburgh, NY microtel. At least I thought I did. Nothing showed up in the app and we never received a confirmation email. So I checked again before we were about to leave for the weekend still nothing. I ended up making a different reservation at super * Plattsburgh , NY and that seem to work fine. I’ve checked my bank account and now I’m being charged **.** for the microtel. Please refund.
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Agoda

Customer service issue
Reported by GetHuman837694
Jun 30th, 2018 - a yr ago
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Seen by 2 customers so far
Similar issue to 2282 others
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Timeline
GetHuman837694 started working on this issue
Jun 30th, 2018 9:45pm