so agoda doesn't give the information until after you have completed the booking

GetHuman-ahroho's customer service issue with Agoda from June 2018

Help with my Agoda issue
The issue in GetHuman-ahroho's own words
be treated fairly ... i was told that this booking was refundable by the web page and by the hotel now you tell me its not when i arrived at Legong Kereton Hotel Bali the receptionist at the front desk told me to cancel and rebook
im sure they realise that they rip people like me who make mistakes but are mistaken we have government organisations to deal with dishonest companies in australia and the powers of social media
full refund as i was not informed of the cancellation policy
i paid in good faith NEVER AGAIN
I have an issue with Agoda too
How GetHuman-ahroho fixed the problem
got onto the live chat and after repeated stating my case agoda and the nice people at Legong Kereton have promised to refund my cash
Please help with my Agoda issue
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Agoda

hotel reservation
Customer service issue
Reported by GetHuman-ahroho
Jun 29th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
GetHuman-ahroho shared how to fix
Seen by 10 customers so far
Similar issue to 2228 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-ahroho started working on this issue
Jun 29th, 2018 12:42am
GetHuman-ahroho shared this issue with friends on Facebook
Jun 29th, 2018 12:43am
GetHuman-ahroho shared this issue with followers on Twitter
Jun 29th, 2018 12:44am
GetHuman-ahroho shared this issue with followers on Twitter
Jun 29th, 2018 12:44am
GetHuman-ahroho indicated the issue is not fixed yet.
Jun 29th, 2018 5:41am
GetHuman-ahroho indicated the issue is not fixed yet.
Jun 29th, 2018 6:13am
GetHuman-ahroho indicated the issue is not fixed yet.
Jun 29th, 2018 6:17am
GetHuman-ahroho indicated the issue is not fixed yet.
Jun 29th, 2018 6:43pm
GetHuman-ahroho indicated the issue is not fixed yet.
Jun 29th, 2018 6:54pm
GetHuman-ahroho confirmed the issue is fixed. Hooray!
Jun 30th, 2018 4:58am
GetHuman-ahroho confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 4:38am