To whom it may concern,**I would like to check * things:***.I see in my bank account th...

GetHuman-ignaciog's customer service issue with Agoda from June 2018

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The issue and preferred resolution, in GetHuman-ignaciog's own words:
To whom it may concern,**I would like to check * things:***.I see in my bank account there is a booked hotel in Hungary (Budapest) on **.**.**** for a value of ***.**$. Please, could you check your records? The thing is I never travelled to this country so I am afraid somebody is using my account, and money!***.I booked a hotel to stay in Bangkok from July *-** (Retro ** Hotel) for a value of ***,***.** Kazakh tenge. The amount was supposed to be charged in my account on June **, but today in the ** and don't see this amount charged in my bank account yet. Is everything ok? I have contacted the hotel and they say the reservation is made and everything seems to be fine. (?)**Thank you very much,**Best regards,*Ignacio Carreras Fortia
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Agoda

Customer service issue
Reported by GetHuman-ignaciog
Jun 26th, 2018 - 2 mons ago
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GetHuman-ignaciog started working on this issue
Jun 26th 3:15am