MY BOOKING NO ***********i make a booking through agoda apps, but when i try to connect...

GetHuman805743's customer service issue with Agoda from June 2018

Help with my Agoda issue
MY BOOKING NO ***********i make a booking through agoda apps, but when i try to connect for payment the progress incomplete*not successful. then i decide to walk in directly to the hotel. after i made a payment cash with the hotel without using agoda.. i checked my email that i hv been charged for RM ***.** from agoda..
I trust that Agoda will make this right and come up with a resolution that is fair.
Help with my Agoda issue
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid


Customer service issue
Reported by GetHuman805743
Jun 26th, 2018 - 2 mons ago
I have an issue with Agoda too
Seen by 4 customers so far
Similar issue to 2125 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman805743 started working on this issue
Jun 26th 1:12am
GetHuman805743 indicated the issue is not fixed yet.
Jun 26th 1:12am