Dear Sir*Mam*Today I booked the NagaWorld hotel Phnom Penh for two rooms and two guests...

GetHuman817453's customer service issue with Agoda from June 2018

Help with my Agoda issue
Dear Sir*Mam*Today I booked the NagaWorld hotel Phnom Penh for two rooms and two guests by the name Sumit kumar Meena and Kailash Jay Aeren by the booking ID *********. Due to some technical fault, one more booking was done for same hotel and same guests as mentioned above and the same amount of Rs *****.** was deducted twice. The booking ID for the second booking is *********. We requested the hotel to cancel the duplicate booking and they did it free of cost. I request you to kindly refund my amount in the same account of the credit cardI used for the booking. The last * digits of the card used is ****. Kindly expedite. **Thanks *Geeta Mehta
I trust that Agoda will make this right and come up with a resolution that is fair.
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Agoda

Customer service issue
Reported by GetHuman817453
Jun 25th, 2018 - 2 mons ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 2099 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman817453 started working on this issue
Jun 25th 8:47am
GetHuman817453 indicated the issue is not fixed yet.
Jun 25th 11:29am
GetHuman817453 indicated the issue is not fixed yet.
Jun 26th 9:53am