Hello...suddenly we met a treagdy..a person from our group got died...so we can't come...

GetHuman809795's customer service issue with Agoda from June 2018

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Hello...suddenly we met a treagdy..a person from our group got died...so we can't come..that's why we want to cancle our booking and want to refund our money..so please help us...* thanks
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Agoda

Customer service issue
Reported by GetHuman809795
Jun 25th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 2 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman809795 started working on this issue
Jun 25th 8:04am
GetHuman809795 confirmed the issue is fixed. Hooray!
Jun 25th 8:06am