Booked a sun island hotel in Kuta, Bali but no confirmation email received and hotel do...

GetHuman-ewmakeup's customer service issue with Agoda from June 2018

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The issue in GetHuman-ewmakeup's own words
Booked a sun island hotel in Kuta, Bali but no confirmation email received and hotel do not have any record of my booking however agoda have taken payment from my bank account
GetHuman-ewmakeup did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman-ewmakeup
Jun 25th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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GetHuman-ewmakeup started working on this issue
Jun 25th 5:19am