Hi*I had booked a Thailand hotel at **** - **** through agoda.**Due to personal reason...

GetHuman-jiamin_'s customer service issue with Agoda from June 2018

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The issue in GetHuman-jiamin_'s own words
Hi*I had booked a Thailand hotel at **** - **** through agoda.**Due to personal reason,*we forced to cancel our trip.**Can I cancel my hotel and please Agoda refund to me?**I had contact Agoda via email and call hotline many times in this few day.*But didnt have anyone to pickup my phone.**Hope can get Agoda reply as soon as possible.**Thank you.**Booking Number**********
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Agoda

Customer service issue
Reported by GetHuman-jiamin_
Jun 16th, 2018 - a yr ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-jiamin_ started working on this issue
Jun 16th, 2018 3:06pm
GetHuman-jiamin_ indicated the issue is not fixed yet.
Jun 16th, 2018 4:13pm
GetHuman-jiamin_ indicated the issue is not fixed yet.
Jun 16th, 2018 4:14pm