We unexpectedly faced an emergency and we need our refund for our supposed booking tomorrow, unfortunately your contact lines are unreachable and the hotel informed us that the site is responsible for the transactions. If there is a way to reschedule the booking, that would be great but for now please do attend to our needs and inform us regarding your policies and terms.**Contact me as soon as possible. The booking is named under Jannibal de Ocampo. thanks!*(***)*** *** **** ******@***.com
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