Hi! *Sorry but this is the last resort which i thought i can contact you with my concer...

GetHuman-faithdio's customer service issue with Agoda from June 2018

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The issue in GetHuman-faithdio's own words
Hi! *Sorry but this is the last resort which i thought i can contact you with my concern. I am the owner of Nanette's Tourist Inn in Bantayan Island Cebu and we are partnered with booking.com, but we can also receive guests from Agoda. The problem is,we can't contact your guest to verify their reservation if it's guaranteed or not. We experienced before that all of our rooms are blocked in booking .com due to your guests who reserved all the rooms and did not show up. My request is, if ever your guests reserve rooms with us, please let us know their real contact number not the ***-****, so that agoda guests and us can communicate well. We are really hoping that you can provide our request so that we will if guests who are not showing up or not so we can give the rooms to other guests. **Hoping for a positive and prompt response. Really need your help, Thank you in advance and for your help. Take care!
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Customer service issue
Reported by GetHuman-faithdio
Jun 9th, 2018 - a yr ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-faithdio started working on this issue
Jun 9th, 2018 11:39pm
GetHuman-faithdio indicated the issue is not fixed yet.
Jun 11th, 2018 12:34am