My booking reference no ********* shows confirmed but hotel did not get my booking an...

GetHuman-deluxeje's customer service issue with Agoda from June 2018

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The issue in GetHuman-deluxeje's own words
Check if my booking was charged hotel ... My booking reference no ********* shows confirmed but hotel did not get my booking and my booking was not mailed to me , *-* june bali chaya hotel it shows still processing *Was my credit card charged ?*I have mailed already to you but no reply
Had to make another booking at * am in morning and did not get the room i booked
Refund me and explain why my booking was not send to me and my hotel
Been using agoda for a while and this was a bad experience especially since my mail is not being answered and spending tomuch of my time trying to resolve this
I have emailed the next morning to agoda costumer service
I have an issue with Agoda too
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Agoda

Hootel booking
Customer service issue
Reported by GetHuman-deluxeje
Jun 9th, 2018 - 10 mons ago
I have an issue with Agoda too
Not resolved
Seen by 5 customers so far
Similar issue to 108 others
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Timeline
GetHuman-deluxeje started working on this issue
Jun 9th, 2018 6:20am