Dear team,**I am trying to connect to your customer care but it is not routing me to yo...

GetHuman-tarunben's customer service issue with Agoda from June 2018

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The issue in GetHuman-tarunben's own words
Dear team,**I am trying to connect to your customer care but it is not routing me to your executive.**I had made a booking through my credit card on Agoda (Booking id - *********)**I have also got a mail from the credit company saying amount has been debited.**But the hotel claims to not have recieved any payment.**Pls look into this and provide the needful redressal at the earliest.**Regards*Tarun Kumar Bengani
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Agoda

Customer service issue
Reported by GetHuman-tarunben
Jun 7th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 89 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-tarunben started working on this issue
Jun 7th, 2018 7:42am
GetHuman-tarunben indicated the issue is not fixed yet.
Jun 10th, 2018 2:39am