I need to cancel my booking for Sunday and have no reference number

GetHuman750888's customer service issue with Agoda from June 2018

Help with my Agoda issue
The issue in GetHuman750888's own words
The problem: I need to cancel my booking for Sunday and have no reference number
GetHuman750888 did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman750888
Jun 5th, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 5 customers so far
Similar issue to 572 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman750888 started working on this issue
Jun 5th 8:18pm
GetHuman750888 indicated the issue is not fixed yet.
Jun 5th 11:07pm