Before contacting them, items GetHuman-arleneso may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-arleneso's own words
I never received an email confirmation for a hotel reservation or receipt I made last night to Paris. My credit card was charged. I have called numerous times today .. waiting over ** mins and no one ever answered. *I went to their website and created an account with the same email used for the booking and it says there are no bookings.*Would appreciate a return call at ***-***-**** and an email confirmation at *****@***.com.
GetHuman-arleneso did not yet indicate what Agoda should do to make this right.
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