I had cancelled my booking last * month before however my payment has been debited from...

GetHuman-ghadipra's customer service issue with Agoda from June 2018

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Help with my Agoda issue
Before contacting them, items GetHuman-ghadipra may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue and preferred resolution, in GetHuman-ghadipra's own words:
I had cancelled my booking last * month before however my payment has been debited from my account so please let me know what action should be taken and how I can contact you to raise the concern
I trust that Agoda will make this right and come up with a resolution that is fair.
Help with my Agoda issue
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Agoda

Customer service issue
Reported by GetHuman-ghadipra
Jun 2nd, 2018 - 16d ago
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Seen by 3 customers so far
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Timeline
GetHuman-ghadipra started working on this issue
Jun 2nd 6:09am