Hi! **I would like to ask why agoda charge me in my debit card? **Last May **, **** at...

GetHuman-redjuli's customer service issue with Agoda from May 2018

26 views | 471 similar | 0 following
Help with my Agoda issue
GetHuman-redjuli's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-redjuli a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-redjuli's own words
Hi! **I would like to ask why agoda charge me in my debit card? **Last May **, **** at around *:**am i was looking for a hotel in Naga City Philippines, then i used my debit card for the payment. then after when im in the payment option i input all my card details then when i press the proceed its say pls contact ur bank issuing. The next day i go to my bank (Banco De Oro) and the bank say Agoda Reservation London GBR charge me amounting *,***.** pesos. I don't received any confirmation from you Agoda and or any hotels confirmation in Naga city or Any confirmation number for the said charge. How can i refund my money? I hope you can help me to resolved this kind of matters. **My Name is Redentor B. Julian Jr. **Thank you

GetHuman-redjuli did not yet indicate what Agoda should do to make this right.

How GetHuman-redjuli fixed the problem

We are waiting for GetHuman-redjuli to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-redjuli fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-redjuli
May 28th, 2018 - 3 years ago
Fixed
Seen by 26 customers so far
Similar issue to 471 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-redjuli started working on this issue
May 28th, 2018 10:04am
GetHuman-redjuli indicated the issue is not fixed yet.
May 28th, 2018 11:05am
GetHuman-redjuli indicated the issue is not fixed yet.
May 28th, 2018 11:06am
GetHuman-redjuli indicated the issue is not fixed yet.
May 28th, 2018 11:47am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians