I have just booked a hotel (Modena by Fraser Putuo Shanghai) from June ** to **. It was...

GetHuman-kimjinm's customer service issue with Agoda from May 2018

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I have just booked a hotel (Modena by Fraser Putuo Shanghai) from June ** to **. It was my first time to use Agoda and I did not have an account. I misspelled my email address and as a result I did not get any information regarding my booking. I entered *****@***.com but it should be *****@***.com. *Name: Jinmo Kim*Credit card: Chase*Can you correct my email address? If that’s not possible please cancel it. Please give me a call if you have any question. My cell is ***.***.******Thank you,**Jinmo
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Customer service issue
Reported by GetHuman-kimjinm
May 26th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 7 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-kimjinm started working on this issue
May 26th 1:13pm
GetHuman-kimjinm confirmed the issue is fixed. Hooray!
May 27th 3:18pm