I’m Ana Marie Antoinette Aristoza from the Philippines.*My BDO credit card number...

GetHuman710183's customer service issue with Agoda from May 2018

Help with my Agoda issue
The issue in GetHuman710183's own words
I’m Ana Marie Antoinette Aristoza from the Philippines.*My BDO credit card number ****-****-****-*****was charged two times for my Bangkok hotel reservation in Bandara Suites Silom*last May **, ****. The amount is Php **,***.****Booking ID- **********Member ID- **********I would like to dispute this double charge.*Please rectify it and let me know asap so that I could call my bank.*Thank you so much.
GetHuman710183 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman710183 fixed the problem
I sent an email to Agoda through *****@***.com.
Please help with my Agoda issue
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Agoda

Customer service issue
Reported by GetHuman710183
May 23rd, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
GetHuman710183 shared how to fix
Seen by 20 customers so far
Similar issue to 656 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman710183 started working on this issue
May 23rd 2:47am
GetHuman710183 confirmed the issue is fixed. Hooray!
May 23rd 4:23am
GetHuman710183 confirmed the issue is fixed. Hooray!
May 23rd 5:46am