I used agora to book my room. I booked a room at the Best Weaten Plus in Twin Falls Ida...
GetHuman678082's customer service issue with Agoda from May 2018
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I used agora to book my room. I booked a room at the Best Weaten Plus in Twin Falls Idaho for *******-*******. It was a Standard Room with King Bed, on the site it showed not only pictures of a whirlpool jacuzzi tub in the room but also listed it in the details for the room. When I get there and go into my room it had a king bed, couch and tables l, no jacuzzi tub. I asked the lady at the front desk and she Tom end that a standard room with king size bed had no jacuzzi tub. They falsely advertised it on that particular room which is the only reason why I booked that particular room and I want a refund because there info was not correct whatsoever and I was not able to switch rooms or get a refund from the hotel because I booked with them. *My Booking ID was **********The last four of my credit card is ****.*I was charged $***.** for this room that I was lied to about what was in it and I would like a refund for falsifying information on there website.
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