Hi,*I am a new customer with Agoda. I just booked a hotel with Agoda today and found ou...

GetHuman-tnguy's customer service issue with Agoda from May 2018

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The issue in GetHuman-tnguy's own words
Hi,*I am a new customer with Agoda. I just booked a hotel with Agoda today and found out from other reviews that the hotel is very dusty and dirty. My daughter is super allergic with dust and if he hotel dirty like people in reviews has mentioned, I really worry. Since the hotel is unrefundable and my booking just happened less than ** hrs, can I able to cancel? My booking ID is *********
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Agoda

Customer service issue
Reported by GetHuman-tnguy
May 10th, 2018 - 7 mons ago
I have an issue with Agoda too
Not resolved
Seen by 166 customers so far
Similar issue to 237 others
11 customers following this
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Timeline
GetHuman-tnguy started working on this issue
May 10th 7:08pm