I have to ask why I can’t key in the promotion code after I click book now .. where can...

GetHuman-pooiyee_'s customer service issue with Agoda from April 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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Waiting to see what went wrong with our suggestion for how to get Agoda help.
The issue and preferred resolution, in GetHuman-pooiyee_'s own words:
I have to ask why I can’t key in the promotion code after I click book now .. where can key in the promotion code before I key in the information of credit card.. because do not have columns let me key the promotion code.. please let me know as soon as possible
I trust that Agoda will make this right and come up with a resolution that is fair.
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Agoda

Customer service issue
Reported by GetHuman-pooiyee_
Apr 30th, 2018 - 3 mons ago
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Seen by 6 customers so far
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GetHuman-pooiyee_ started working on this issue
Apr 30th 2:52pm