Hi, I already paid for my * night stay in Yukai Resort Shirahama Gyoen booking...

GetHuman-iortega's Overcharged for stay issue with Agoda from April 2018

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The issue in GetHuman-iortega's own words
Hi, I already paid for my * night stay in Yukai Resort Shirahama Gyoen booking * ********* . It is also indicated ib my booking confirmation that I already paid for * nights. When I checkout, the hotel receptionist insist that I only book * night and need to pay the second night so I paid again ¥****. Please refund me this extra charge! I don’t know what happened between Agoda and this hotel, why my other night is missing! Please respond asap. Thank you!
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Overcharged for stay issue
Reported by GetHuman-iortega
Apr 28th, 2018 - a yr ago
I have an issue with Agoda too
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Seen by 2 customers so far
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GetHuman-iortega started working on this issue
Apr 28th, 2018 3:38am