charged the wrong card - check in a guest - we need the virtual card number for the res...

GetHuman623252's customer service issue with Agoda from April 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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The issue in GetHuman623252's own words
check in a guest ... charged the wrong card
we need the virtual card number for the reservation for the guest
send me the card number so i can refund the guest because he has been charged twice
I have an issue with Agoda too
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prepaid reservation
Customer service issue
Reported by GetHuman623252
Apr 23rd, 2018 - 5 mons ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 7643 others
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GetHuman623252 started working on this issue
Apr 23rd 11:15pm