I was only refunded half even after providing the death certificate to Agoda. I was pro...
GetHuman616460's Refund a booking issue with Agoda from April 2018
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The issue in GetHuman616460's own words
I had to cancel a hotel booking because my grandmother passed away and I needed to cancel my entire business trip. ... I was only refunded half even after providing the death certificate to Agoda. I was promised a full refund because of my circumstances. The agent whom I spoke to even told me not to press the cancel button on the Agoda app so that she could do a full refund for the stay.
I didnt go for the trip but was charged for half the stay! This is ridiculous!
A full refund for booking ID *********
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