I bought a bike from Canyon which I financed through you. They said I had ** days to re...

GetHuman6141575's customer service issue with Affirm.com from June 2021

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The issue in GetHuman6141575's own words
I bought a bike from Canyon which I financed through you. They said I had ** days to return. I received shipment and it was put together May **. A defect was immediately reported to them. I have now told them that I want to send the bike back. Apparently, my ** days are up June *. I just want you to know what I have done in case I have issues with them as I can tell they definitely prefer that I keep the defective bike.

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Affirm.com

Customer service issue
Reported by GetHuman6141575
Jun 3rd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2247 others
0 customers following this

Timeline

GetHuman6141575 started working on this issue
Jun 3rd 12:23am