I placed an order from my local Walmart. Received text this morning that my order was c...

GetHuman-spstenst's customer service issue with Affirm.com from June 2021

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The issue in GetHuman-spstenst's own words
I placed an order from my local Walmart. Received text this morning that my order was cancelled because they were out of stock. I have found the item in stock at another Walmart but cannot use the Affirm account because the cancelled order still shows that it's processing on the Affirm site. I need to know how I can release that cancelled purchase on Affirm and use the amount that I was approved for to buy the item at another location.

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Affirm.com

Customer service issue
Reported by GetHuman-spstenst
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2238 others
0 customers following this

Timeline

GetHuman-spstenst started working on this issue
Jun 2nd 4:50pm