Placed an order with a virtual card that I had done a deposit with $*** and quickly can...

GetHuman5889995's customer service issue with Affirm.com from March 2021

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The issue in GetHuman5889995's own words
Placed an order with a virtual card that I had done a deposit with $*** and quickly cancelled card and cancelled order soon after placement because of card amount not working because of unexpected delivery charges. then placed an order for a new virtual card and placed another deposit and used it. Now I have * deposit amounts coming out of my account *-for $*** and another for $***. And the $*** should just be a pending hold and it is not, it’s fully charged and now because it has been charged my account was charged a over draft fee. I contact Amazon and everything has been cancelled and have now contacted my bank and had to dispute charge to bring account current. Want to make sure this doesn’t happen again as it has caused so many problems for me and I use affirm regularly and have been a good customer. Thank you!

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Affirm.com

Customer service issue
Reported by GetHuman5889995
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1786 others
0 customers following this

Timeline

GetHuman5889995 started working on this issue
Mar 26th 1:16pm

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