The ordered item is not in stock. I requested a refund. How does this work?

GetHuman-debis's customer service issue with Affirm.com from March 2019

Help with my Affirm.com issue
The issue in GetHuman-debis's own words
The problem: The ordered item is not in stock. I requested a refund. How does this work?
GetHuman-debis did not yet indicate what Affirm.com should do to make this right.
I have an issue with Affirm.com too
How GetHuman-debis fixed the problem
I panicked when i charged a ski jacket to my Affirm account then the store cancelled my order (not in stock). The next day I was very pleased the charge was removed without my doing anything. First time using this service not the last, for sure!
Please help with my Affirm.com issue
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Affirm.com

Customer service issue
Reported by GetHuman-debis
Mar 29th, 2019 - 6 mons ago
I have an issue with Affirm.com too
Fixed
GetHuman-debis shared how to fix
Seen by 4 customers so far
Similar issue to 87 others
0 customers following this
Items needed
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Timeline
GetHuman-debis started working on this issue
Mar 29th 12:00am
GetHuman-debis confirmed the issue is fixed. Hooray!
Apr 1st 8:47pm