HI my name is John Fortys my mother is gloria Trinidad. She has been trying to open a...

GetHuman1614342's customer service issue with Affirm.com from November 2018

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The issue in GetHuman1614342's own words
HI my name is John Fortys my mother is gloria Trinidad. She has been trying to open a affirm account to buy some items online.. I tried helping her sent in all rhe information your company has asked of her. And still keeps telling me that they can't move forward cuase they can't confirm her identity. The items you asked for where sent in photo identification with her holding it next to her face, social security,pic of her holding the both identifacations with face pictures. I keep telling her to forget affirm but now she is on a principable of this matter. I have never seen anything like this way of doing buissness. Can you please see if this matter can get corrected in a timely manner. I understand there people out there to steal and cheat companies online. But you talking about a ** year old. Sin John Fortys* Thank you for your time and help ahead of time.

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Affirm.com

Customer service issue
Reported by GetHuman1614342
Nov 24th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 595 others
0 customers following this
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Timeline

GetHuman1614342 started working on this issue
Nov 24th, 2018 2:05am
GetHuman1614342 indicated the issue is not fixed yet.
Nov 24th, 2018 2:09am

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