I applied for credit to purchase a mattress from Nectar. I have received e-mails telli...

GetHuman-haskeldr's customer service issue with Affirm.com from September 2018

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I applied for credit to purchase a mattress from Nectar. I have received e-mails telling me that had been preapproved for $*.***. I have attempted several times to purchase a mattress from Nectar on line, and each time their program does not allow me to get past the shipping information page to the check out page. Today, *********, I received an e-mail from Affirm requesting that I access the approved credit because it would be valid only until *********. When I called Nectar and told them what the situation was, they advised me to call AFFIRM because maybe my checkout was being blocked by AFFIRM, but I never got to the check-out page to indicate that I would be using AFFIRM as my payment method. Please help. I want to but the mattress from Nectar and I want to use the AFFIRM extended payment plan to pay for it.
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Customer service issue
Reported by GetHuman-haskeldr
Sep 27th, 2018 - 3 mons ago
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GetHuman-haskeldr started working on this issue
Sep 27th 10:29pm