Affirm Customer Service

Contact Affirm & solve common issues

Use Affirm's Phone Number

Affirm's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Affirm. Below you will also find the phone and non-phone-based contact information we've gathered.

Affirm: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Affirm.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Affirm customer support problems.

Contacting Affirm customer support

Below you can compare and contrast the 3 ways to contact Affirm by looking at which ones are the fastest and which ones other customers recommend the most for solving Affirm customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Affirm across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
855-423-3729
Customer Service
15 mins399
help@affirm.com
Customer Service
< 6 hrs259
Online Help at helpcenter.affirm.com
Help
< 9 hrs103

Recent reasons customers contacted Affirm:

Affirm *****, they opened a loan account in MY name without my authorization, after I...
I’m trying to create an account to keep up with my payments but I got an email saying a...
I'm trying to update my account with my new number but I don't have access to neither m...
I called my card but I have refunds coming what will happen?
Called them twice to fix their mistake. Was hung up on twice. Worst company I have ever...
I owed a payment of **.** on Oct **th it was paid on Oct **th so please stop emailing m...
Trying to talk to somebody at a firm about an account I don’t have a regular phone number
I tried to order a gaming laptop through affirm, I ordered it then a firm took out the...
I tried changing my number in my account and it keeps asking the same questions
When I try login at affirm option at the checkout to pay gives me the code . I follow p...
Hi can i chat with an affirm rep, id like to sign up to buy a phone in store, but in or...
Can I shop at a grocery store without a Affirm card
I ordered two small of a jacket from Amazon to affirm

Help me with my issue

Does GetHuman work with Affirm?

GetHuman does not work with Affirm's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Affirm at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Affirm's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Affirm at a Glance

Affirm has no chat option
Affirm has 1 customer email
Affirm has 1 help forum
Affirm has no twitter handle
Affirm has no facebook page
Contact information overview

Answered on this page:

What happens if I miss a payment on my Affirm loan?
Can I pay off my Affirm loan early without any penalties?
Do I need to have a credit card to use Affirm?
What happens if I lose my phone or change my phone number?
How long is the approval process for an Affirm loan?
What is the interest rate for Affirm loans?
What Do You Do If You Are Having Trouble Making a Payment to Affirm?
Solutions to common issues

Contacting Other Companies

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