In December I chose supplemental health coverage with Anthem BCBS. I was formerly obtai...

GetHuman-mbtrick's customer service issue with Aetna from February 2020

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The issue in GetHuman-mbtrick's own words
In December I chose supplemental health coverage with Anthem BCBS. I was formerly obtaining coverage with Aetna. While I was with Aetna, premiums were paid with automatic billing from my bank account. Aetna failed to discontinue the automatic billing in ****. How can I contact someone at Aetna to fix this problem. Numbers provided on your websites lead me to dead ends. Please provide a telephone number which can be used to speak with a knowledgeable, real person who can help me. I have already called numbers published on your websites.*Margaret B. Trick**** Brookneil Drive*Winchester, Virginia ******(***)***-****

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Aetna

Customer service issue
Reported by GetHuman-mbtrick
Feb 4th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 263 others
0 customers following this

Timeline

GetHuman-mbtrick started working on this issue
Feb 4th, 2020 5:03pm

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